Songlines Music Travel: The Flights
Flights, unless specified otherwise, are not included in Songlines Music Travel tours. If you would like assistance with booking your flights, please do not hesitate to ask and we will be happy to help. You can contact one of our travel consultants today at firstname.lastname@example.org or call on (0)207 501 6741 for any enquiries you wish to make. Please note flights we book are non-refundable.
If you wish to book your own flights, please advise us before you book so that we can check compatibility with the itinerary. We strongly advise waiting until we have confirmed the departure of the tour before booking your flights to avoid disappointment. In the unlikely event of tour cancellation due to insufficient numbers, flights purchased will not be refunded.
The in-flight meals offered on your flights may vary. Many carriers nowadays are not offering complimentary in-flight meals, so we are unable to guarantee a meal on all flights. Please check with us or the carrier if this is a cause of concern for you. Where meals are included we can request any dietary requirements but these are rarely confirmed back to us so you are best advised to check in early and talk to the check-in staff on the day of your flight.
The flight changes that can occur can be a nuisance, so it's worth a word of explanation. The airline used on your tour may change subsequent to your booking. Carriers may withdraw allocations of seats due to their use of a smaller aircraft, for example, or may even withdraw a route. Where this occurs we will source another carrier and advise you of any effect this may have on your tour.
When you book with us we will supply you with flight routings and timings correct at the time of your booking. However carriers can and do change the flight numbers, routings and most frequently the timings of your flight. Timings can change several times between booking and taking off so we will monitor any changes and notify you if there is a variation.
The journey to the airport - it's your responsibility to get to the departure airport on the right day, for the right departure time and in good time to allow a leisurely check-in. Remember slower check-ins due to security checks and lengthy queues at the hand-luggage checks means if you check in at the last minute, you could miss your flight. We recommend you should aim to be at the check-in about two hours before departure.
Flight delays can raise the blood pressure too. They can occur due to many reasons: overbooking situations, security issues, air traffic control problems, technical problems with an aircraft and bad weather for instance. Airlines vary in their response to delays, with regards to the issuance of drink or meal vouchers or even the provision of accommodation. Songlines Music Travel has no control over the response of the airline - the carrier's standard response will apply. We will sometimes be advised by the carrier if there is a delay, but in the case of any serious delay to your flight, please call us on (0)207 501 6741. All flights are purchased through our reputable flight provider and you will also be provided with their 24-hour assistance number.
For information and reservations, call Songlines Music Travel on +44 (0)20 7501 6741